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Frequently Asked Questions

What’s your process?

The first step in the artistic process is to browse our online portfolio for inspiration. A quick consultation will then help determine budget and scale. An estimate will be produced with supporting images. Once in production samples will be provided if necessary for the custom creation.

Can you design my entire space?

For cohesive interior design, a site visit is usually required. These costs will be entered into the initial deposit and must be received prior to time of site visit.

how do you charge?

Scale, choice of materials, and modifications determine total cost. A deposit is required before production will begin.

do you only work locally?

We offer installation locally as well as abroad. If travel is required, rates will be discussed on an individual basis.

how do i keep pieces in their pristine condition?

Specific cleaning and maintenance instructions will be included with your order. For local installs, we offer on-site maintenance service by one of our professionals at an hourly rate.

can you make repairs?

In the event of damage, repairs can be made in the studio for an additional charge. Shipping costs are separate and the clients responsibility. 

do you ship pieces?

Local deliveries are generally hand-delivered. If the project requires shipping, crating is normally recommended. We provide assistance to help determine fees and restrictions regarding local customs, from the early planning stages to delivery. Pieces can usually be crated and shipped internationally. If travel is required, rates will be discussed on an individual basis.